Our Team
Doctors
Dr Bernard Gilhooley
MB BCH NAOI- Medical degree from Galway University Ireland. RCGP UK Exams 2003. GP Trainer qualification 2006. Intending GP trainer mentor 2011
GP Partner
Male
Dr Benny Gilhooley has now joined the practice. He is a very experienced GP who has previously been a GP Partner, but more recently has worked as a salaried GPDr Bernard Gilhooley[continue]
Dr Jane Baxter
MBBS (Newcastle 1997) DRCOG MRCGP GP
GP
Female
Jane is a highly experienced GP with a keen interest in women’s health and we look forward to working with her.
Dr James Knox
MBBS, BSc (Hons), MRCGP
GP
Male
Dr Knox is the practice lead for patients with a learning disability, cancer and palliative care. He is also the link GP with the Patient Participation Group.
Dr Gareth Smith
MBBS, PGcert ClinEd, Associate fellow of the Higher Education Academy
GP Partner
Male
Gareth has been a GP Partner since 2016. His interest is in Medical Education.
Dr Rebecca Oliver
GP
Female
As well as seeing patients here at The Croft practice, Dr Oliver works as a a trainer of medical students in Carlisle.
GP registrars
Dr Ponzing Sheni
GP registrar
Male
Ponzing is a GP registrar, joining us in February 2026 Ponzing is in his final year of GP training, and has previously worked at the surgery in Keswick and theDr Ponzing Sheni[continue]
Dr Justice Onuoha
GP Registrar
Male
Dr Justice Onuoha joined us in August 2025 after working in Blackpool, in a hospital setting. From Feb 2026 Justice will be working in paediatrics, A&E depts and then inDr Justice Onuoha[continue]
Dr Ali Atkinson
GP Registrar
Female
Ali qualified as a doctor from Newcastle University in 2020 and loves living and working in Cumbria. She was here as a medical student and in her first year ofDr Ali Atkinson[continue]
Practice nursing team
Mrs Jen Davidson
Healthcare Assistant
Jen has worked as a healthcare assistant for over 20 years both in a hospital and GP setting. Among other task Jen takes blood tests, carries out EGCs and administersMrs Jen Davidson[continue]
Mrs Emma Smith
Practice Nurse
Emma has worked at the practice since 2018. Since qualifying as a nurse in 2003, she has worked mainly in A&E with experience in medical and surgical admissions, respiratory medicineMrs Emma Smith[continue]
Ms Nicola Heeley
Practice Nurse
Nicola has worked for the Croft Surgery since July 2023. Prior to this she has experience of working in operating theatre recovery and in Yorkshire she worked in A&E, asMs Nicola Heeley[continue]
Practice management
Samantha
Deputy Practice Manager and Clinical administrator, Website and supplies
Sam has worked at The Croft since June 2011. She previously worked in the Civil Service and as an Environmental Health technical officer Sam is the staff representative with theSamantha[continue]
Joanne Paisley
Practice Manager
Jo is our practice manager, responsible for staffing and business administration. She is our longest serving member of staff, starting at The Croft in 1998 and she has worked hereJoanne Paisley[continue]
Dispensing team
Emmie
Dispenser, Blister packs, receptionist
Emmie is an apprentice, and attends Carlisle College. She has worked with us since August 2024. She is a full-time staff member and works as a dispenser and in reception
Hollie
Receptionist, Dispenser, Administration
Hollie has been working at The Croft practice since she started as a receptionist in 2020. She is a member of the dispensing team and also works with document filingHollie[continue]
Michelle
Medicines Manager
Administration team
Samantha
Deputy Practice Manager and Clinical administrator, Website and supplies
Sam has worked at The Croft since June 2011. She previously worked in the Civil Service and as an Environmental Health technical officer Sam is the staff representative with theSamantha[continue]
Ruth
Clinical Administrator
Ruth is a retired GP. Many patients will remember as Dr Pearce from her years as a GP at this practice. Prior to that she was a GP for manyRuth[continue]
Hollie
Receptionist, Dispenser, Administration
Hollie has been working at The Croft practice since she started as a receptionist in 2020. She is a member of the dispensing team and also works with document filingHollie[continue]
Clare
Receptionist
Hannah
Administrator / Appointments Manager / Registrations
reception duties, scanning, coding, staff rotas and appointment book management
Reception team
Emmie
Dispenser, Blister packs, receptionist
Emmie is an apprentice, and attends Carlisle College. She has worked with us since August 2024. She is a full-time staff member and works as a dispenser and in reception
Hollie
Receptionist, Dispenser, Administration
Hollie has been working at The Croft practice since she started as a receptionist in 2020. She is a member of the dispensing team and also works with document filingHollie[continue]
Jade
Receptionist
Clare
Receptionist
Hannah
Administrator / Appointments Manager / Registrations
reception duties, scanning, coding, staff rotas and appointment book management
Kiera
Receptionist
Kiera joined the team in November 2025 and comes to us from a background in elderly care.
Additional healthcare staff
Natasha Nicholson
Living Well Coach
Living Well Coach from the Wellbeing Service (may be working remotely or based at Wigton because of limited space in the Practice)
Emma Simmons
Clinical Pharmacist (Tuesday)
Emma has worked as a clinical pharmacist in GP practices in North Cumbria for over 5 years and has been here at The Croft for 1 year. Prior to thisEmma Simmons[continue]
Imaad Mohammed
First Contact Physiotherapist
Imaad has a clinic in practice on Wednesdays and patients are booked with him for support with managing musculoskeletal (MSK) conditions. He's been with us since 2024. At your appointmentImaad Mohammed[continue]
Sarah Jackson
Living Well Coach
Living Well Coach from the Wellbeing Service (may be working remotely or based at Wigton because of limited space in the Practice)
Rebecca Wade
Living Well Coach
Living Well Coach from the Wellbeing Service (may be working remotely or based at Wigton because of limited space in the Practice)
